To provide efficient, punctual airport meet-and-greet and intercity transfers across Saudi Arabia, Makkah Taxi Hub collects minimal necessary personal details during the reservation workflow:
- Personal Contact Data: Lead passenger full name, primary WhatsApp phone number, and optional email address.
- Journey Specifications: Pickup terminal or hotel, destination address, scheduled flight numbers, flight landing times, and baggage counts.
- Special Assistance Notes: Child booster seat requirements, wheelchair accessibility notes, or elder travel assistance requests.
Your information is processed strictly for legitimate operational purposes:
• Flight Delay Monitoring: Tracking aircraft arrival times using global flight tracking radar APIs to ensure your chauffeur is at the curb when you land.
• Chauffeur Dispatch Coordination: Providing your assigned driver with your name, phone number, and terminal arrival gate for direct meet-and-greet.
• Customer Support & Invoicing: Responding to schedule changes, sending digital VAT invoices, and confirming arrival status.
All booking details are retained on secure, encrypted servers compliant with the Kingdom of Saudi Arabia's National Data Management Office (NDMO) standards. We retain booking transaction records only as long as required to fulfill statutory tax and legal requirements under the Saudi Transport General Authority (TGA), after which passenger trip logs are routinely archived and scrubbed.
As a traveler, you possess the full right to request verification, rectification, or complete deletion of your personal records from our active reservation systems. To submit a data inquiry or deletion request, please reach out to our privacy administrator at +966 54 836 9405.